It was with absolute pleasure that I recently sent a text to Chris Rollitt, the genius behind CKR Solar. My message was simple: Thank you for doing what had to be done to honor a promise.In today’s business world, true customer service can be hard to find. Chris honored a commitment made by his salesman, and I am certain it came at no small expense to his company. But I’m here to tell you: THIS is exactly how you "do" customer service.

The Journey (And the Frustrations)  The process took longer than I felt was necessary. There were moments of genuine frustration, but it turned out to be a learning experience for everyone involved.
The turning point came when Iain King stepped in. He pinpointed the exact issue, presented the problem directly to Chris, and from that moment on, the team moved mountains to make it right. The end completely justified the means.
The Bottom Line: It Works!After a good bit of time and patience, I am thrilled to report that our Alabama Power bill is exactly where the salesman said it would be.

Are we getting rich off the system? Not quite. We often find ourselves in a position to sell our excess power back to the grid for a whopping few pennies per kWh... but hey, it beats the alternative of paying a massive utility bill!

A Final Note to the Crew: To the installers and service technicians who worked on our home: What an honor it was to meet each and every one of you. As a group, you are a total class act, without a doubt.

Thank you, CKR Solar, for proving that integrity still matters.