It was with absolute pleasure that I recently sent a text to Chris Rollitt, the genius behind CKR Solar. My message was simple: Thank you for doing what had to be done to honor a promise.In today’s business world, true customer service can be hard to find. Chris honored a commitment made by his salesman, and I am certain it came at no small expense to his company. But I’m here to tell you: THIS is exactly how you "do" customer service.

The Journey (And the Frustrations)  The process took longer than I felt was necessary. There were moments of genuine frustration, but it turned out to be a learning experience for everyone involved.
The turning point came when Iain King stepped in. He pinpointed the exact issue, presented the problem directly to Chris, and from that moment on, the team moved mountains to make it right. The end completely justified the means.
The Bottom Line: It Works!After a good bit of time and patience, I am thrilled to report that our Alabama Power bill is exactly where the salesman said it would be.

Are we getting rich off the system? Not quite. We often find ourselves in a position to sell our excess power back to the grid for a whopping few pennies per kWh... but hey, it beats the alternative of paying a massive utility bill!

A Final Note to the Crew: To the installers and service technicians who worked on our home: What an honor it was to meet each and every one of you. As a group, you are a total class act, without a doubt.

Thank you, CKR Solar, for proving that integrity still matters.

If you’ve been following my journey toward energy independence, you know it hasn't exactly been a "plug-and-play" experience. After a fair bit of waiting and wondering why my solar panel project wasn't hitting the numbers it was supposed to, I finally have some great news to share.
The Turning Point
Sometimes, you’re just too close to a project to see the missing piece. After a period of stagnation, I had the team at CKR Solar take a professional look at the setup. It didn't take them (actually him) long to spot the issue. While I won't get into the weeds of every technical hiccup, let’s just say that what was "apparent" to a pro was a total mystery to me!
Making It Right
The best part of this experience wasn't just finding the problem—it was how it was handled. CKR Solar stepped up, corrected the flaws, and ensured everything was optimized for peak performance.
Where we stand now:

• System Status: Fully operational - almost - one little tweak needed.
• Efficiency: Meeting original expectations.
• Peace of Mind: 99%.

It’s a good reminder that in the world of renewables, having the right partner is just as important as having the right hardware.
What’s Next?
I’ll be tracking our data over the next month to see exactly how much of an impact this is making on our grid reliance. Stay tuned for the first real data deep-dive!​